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FREQUENTLY ASKED QUESTIONS

If there are any further questions you would like answered, please contact us using the form linked below.

IS LASER CLEANING SAFE?

Laser cleaning machines offer safety benefits by providing non-contact cleaning, reducing the risk of physical damage to surfaces, eliminating the need for hazardous chemicals, and minimizing waste production. They also feature precision, reduced noise levels, and minimal operator exposure. Advanced safety measures, such as interlocks and shielding, protect operators from laser exposure, making laser cleaning a safer and environmentally responsible alternative to traditional cleaning methods.

DO I NEED TRAINING TO OPERATE A LASER MACHINE?

There is currently no New Zealand or Australian standard training requirement for the operation of laser cleaning equipment. We do however offer in-house training to ensure that the equipment is operated safely and efficiently.

WHAT ARE THE HEALTH AND SAFETY RISKS?

The risks of laser ablation is minimal compared to other traditional mathods of contaminant removal. However, laser cleaning, if not used safely, can pose risks, such as eye and skin exposure to laser radiation, leading to burns or eye damage. Inadequate ventilation can result in inhalation of hazardous fumes from the materials being cleaned. Furthermore, there's a potential for fire hazards when cleaning flammable materials. Proper training, protective equipment, and safety protocols are crucial to mitigate these risks and ensure safe laser cleaning operations.

HOW DOES LASER COMPARE WITH TRADITIONAL CLEANING METHODS?

In comparison to sandblasting, laser cleaning offers significant advantages. Sandblasting incurs high costs (approximately 60% more) in purchasing, collecting, and disposing of the waste media, often necessitating separation from paint debris. Noise and environmental concerns can render many sandblasting applications impractical. Our lasers resolve the media problem by providing a controlled, non-destructive process suitable for delicate surfaces, thin materials, and composite substrates. The precision of our pulse laser cleaning remains consistent, unaffected by operator variations, and can be tailored to project size via laser power and parameter selection. Compared to water and dry ice blasting, our laser systems have faster startup and shutdown times, reducing labor costs and mess. They also offer operator safety features, mitigating the risk of hearing damage and optimizing the use of PPE and laser extraction for environmental control. In contrast to chemical cleaning, which struggles with selective application and disposal issues, our lasers can precisely target contaminants without the need for harsh chemicals, ensuring consistent quality and immediate usability. When compared to thermal heat cleaning, our laser cleaning machines are notably faster and gentler on materials, minimizing the risk of damage, cracking, or distortion. These water-cooled and humidified lasers are versatile, capable of sanitizing and decontaminating a broad range of materials, including dissimilar metals, and effectively removing biofilm or forensic residues.

WHAT IF MY APPLICATION IS NOT LISTED?

Contact us using the form below so we can discuss if laser cleaning is suitable for your business and applications.

WHAT ARE THE ENVIRONMENTAL IMPACTS & BENEFITS?

Laser cleaning emerges as an eco-friendly alternative, minimizing environmental impact across industries. Unlike traditional methods, it eliminates the need for harmful chemicals and abrasive materials, reducing waste and pollutants. The precision of laser technology results in minimal collateral damage, preserving the integrity of surfaces without contributing to environmental degradation. Energy efficiency is a key highlight, as laser cleaning consumes less power compared to traditional cleaning processes. Additionally, the absence of chemical residues contributes to a healthier and sustainable work environment. Laser cleaning thus stands as a beacon of environmentally conscious innovation, ushering in a cleaner, greener industrial era.

ARE THERE ANY ONGOING MAINTENANCE AND RUNNING COSTS?

Running costs for laser machines are extremely low. The approximate formula for the running costs of a laser cleaning machine is (Power+1000)x3 = power usage in kWH. For example, a 500W machine would use (500+1000)x3 = 4.5 kWH, which at $0.25 NZD per KWH (at current rates) is equal to $1.13 per hour of run time. Depending on the amount of usage, the only parts requring ongoing replacement are the protective lens of the handheld laser heads, as they typically get scratched and damaged during use affecting the quality of the laser output.

HOW DO I KNOW IF I NEED A LOW, MEDIUM, OR HIGH POWERED LASER?

We always recommend contacting our team directly to discuss which laser options are right for your application.

WHAT IS THE SIZE OF A LASER UNIT AND IS IT PORTABLE?

Our laser units come in many different shapes and sizes, and the available options will change depending whether a portable or fixed option is required. We recommend contacting our team directly to determine which option is best for you.

WHAT LENGTH OF FIBRE CABLES ARE AVAILABLE?

The maximum fiber cable length varies depending on the system's power output. For lower outputs like 100W, 200W, and 300W, custom-ordered fiber cables typically range from 5 to 15 meters. For more powerful systems like 500W to 2000W, the cable length can extend from 15 to 20 meters. In some cases, it's technically feasible to custom build a system with unique specifications that can accommodate fiber cable lengths of up to 30 to 50 meters. However, practical constraints must be carefully taken into account.

ARE THERE AUTOMATED SOLUTIONS AVAILABLE?

Our partner Hydrolaser has developed automated laser cleaning solutions coupled with robotic systems for clients overseas. We offer the same services to our New Zealand clients.

WHAT ARE THE DIFFERENT TYPES OF LASER?

Continuous wave (CW) simply means that the laser remains on continuously until stopped, similar to a standard torch. A pulsed laser produces a series of pulses at a certain frequency, comaprative to a high-frequency strobe light. Due to the nature of the energy output for continuous wave lasers, they can damage the substrate of a product as the energy builds, and therefore only have a few practical applications for its continuous power output, such as flush rust removal. Pulsed laser has more applications due to less overall energy output onto the substrate.

WHEN CAN I EXPECT MY PRODUCT TO BE DELIVERED?

Standard machines are built-to-order, and will be manufactured within 15 working days. International shipping allows for variable timeframes, but we expect our products to be in New Zealand within 2 months post-manufacturing for sea shipping, and 1-2 weeks via air freight.

ARE THERE COST ESTIMATES AVAILABLE FOR THE DIFFERENT MACHINES?

The standard series of Continuous wave laser machines start range from $25,000 - 50,000 NZD. The standard series of Pulse laser machines range between $20,000 - 400,000 NZD

WHAT WARRANTY OPTIONS ARE AVAILABLE?

The stanadrd warranty on all machines is 12 months, with an option to extend that warranty for up to three years. Please contact our team if you have any queries.

IS THERE ANY AFTER-PURCHASE SUPPORT PROVIDED?

We pride oursleves on supporting businesses and companies who have integrated laser cleaning units into their operations. We provide full technical and informational support, and will liase with our overseas manufacturer Hydrolaser where required to solve any issues that arise.

DO YOU DELIVER OUTSIDE OF NEW ZEALAND?

Yes, we can provide delivery and support to countries outside of the New Zealand territories.

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